New User Guide

This guide will help new users of the Crimson Hexagon platform understand the capabilities of social media analytics, learn about the different products and features, as well as teach users how to navigate.


Foundations Training Series

This series is geared towards new users and covers best practices for building Monitors with Crimson Hexagon. Note: You must have an active Crimson Hexagon username and password to access this page

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Analysis Guides

Campaign Effectiveness Measurement

High-level instructions and recommendations for analyzing a campaign using ForSight.

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Comparative Deep Dive

A thought-starter and prescriptive playbook for approaching comparative analysis.

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Audience Identification Deep Dive

Planning and creation process for an audience analysis including practical examples.

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Brand Health Analysis

Businesses have a lot to learn from the way consumers think about and discuss brands on social.

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Industry Analysis

Industry analysis can be key to ensuring your business maintains its competitive edge.

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Crimson Hexagon Help Center

Looking for help? Having trouble with the Platform? Visit the Help Center!