Why Twitchboard matters

twitterCame across Twitchboard on today’s ReadWriteWeb post on The Rise of Cloud Agents. Twitchboard goes after the problem many web users are encountering: Humans just don’t scale. You sign up for a bunch of online services (my toolbar is littered with them) and then you have to remember you have them, use them, and, in an ideal world, integrate them.

    Services like Ping.fm do a terrific job helping you publish across multiple platforms, like updating your Twitter, Facebook, and LinkedIn statuses all at once. But Twitchboard takes it a level further by automating the interactions of these social web services.

    More from ReadWriteWeb:

    Blogger Chris Arkenberg says Twitchboard is a part of the “emerging class of cloud agents.” These cloud agents, as he describes them, will help us sort and search the massive volumes of data we interact with regularly. He envisions that soon we’ll have many of these cloud agents, swarming around us, working on our behalf, helping to parse the data flowing in and providing us with the information that we need, separated from the noise.

    The Apple app store not too long ago passed 300 million downloads, and yesterday we learned that even the lowly iFart is earning over $10,000 every day. The problem is not that there too few useful or amusing applications, but how to manage all the resulting data and their interactions. I, for one, welcome our new cloud agent overlords.

    Reading between the keywords

    Marta Strickland of Organic has a terrific article in AdAge on the looming intersection of semantic web and marketing. The article’s title What Can Semantic Web—or Web 3.0—Can Do for Marketers? was bound to raise some hackles: our Utopian semantically-rich online future meets marketers flogging their wares online. Strickland introduces the concept of 3.0 and uncovering meaning behind the data, and contemplates what semantic capability could mean for making ads relevant and metrics meaningful.

    The value of understanding meaning as well as words is becoming ever clearer. Marketers looking to understand how far buzz is resonating as well as where to place campaigns are all too familiar with the limitations of simple keyword matching. And any web user who has searched for Pink the singer versus Victoria’s Secret Pink lingerie versus breast cancer Pink can relate to their keyword pain.

    How might Web 3.0 change this? Google AdWords currently places ads primarily based on a keyword approach. How long will it be before AdWords or other prominent ad networks develop or partner for semantic capability, ensuring marketers know which “Pink” they’re getting?

    Today there’s still some confusion about which online marketing tactics are resonating, and how best to measure their ROI. Marketers are still learning where they can and can’t play successfully online. Strickland poses the right question at the end: anyone promising to bring semantic benefit to your business should be able to readily explain how their technology will make your ads more relevant and your metrics more meaningful. Bridging the disconnect with ad-weary consumers and helping marketers measure their results will help marketers better target their onlne efforts—always important, but vital in a downturn.