Can Social Data Be Predictive?

Guest Post by Susan Etlinger, Industry Analyst at Altimeter There’s a new trend taking the analytics and business intelligence world by storm...

Social Digital Transformation

Whilst Digital Transformation is having such a grand airing this year, I thought it would be good to focus on how Social Media can help underpin...

Defining the Customer Success Role

Customer Success is more visible than ever on social. With Twitter/FB/News as content sources, the term “Customer Success” has increased every...

The Real Power of Analyst Relations

By John Donnelly III, senior vice president of global sales and marketing, Crimson Hexagon Whether your business is an early-phase startup or has a...

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